Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Ampuero

Gloria Ampuero

July 17, 2026

5  out of  5
rating by Gloria Ampuero
"Josefina is great, professional, knowledgeable and a delight to work with. Highly recommend"
We responded:
"Gloria, thank you so much for your thoughtful review and for your continued trust in our office! We're delighted to hear that Josefina provided the professional and knowledgeable service we strive to deliver. We also want to sincerely thank you for the referrals you've sent our way over the years. There is no greater compliment than recommending us to your family and friends, and we truly appreciate your confidence in our team. We look forward to continuing to serve you for many years to come! "
Profile photo of Andrew Soffian

Andrew Soffian

July 16, 2026

5  out of  5
rating by Andrew Soffian
"The cusyomer service I received today was superb. Frirndly, patient, clear speaking and problems solved. A breath of fresh air."
We responded:
"Thank you, Andrew, for taking the time to share your experience! It means a great deal to know that our team was able to provide the level of service you deserve. We believe insurance should never feel complicated, and we're glad we could make the process clear, efficient, and positive. We truly appreciate your trust and look forward to being here whenever you need us. "
Profile photo of Ana Parano1

Ana Parano1

July 16, 2026

5  out of  5
rating by Ana Parano1
"I have been with this insurance company for over 15 years, and I couldn’t be happier with the service I’ve received. They have consistently been professional, knowledgeable, and genuinely helpful whenever I’ve needed assistance. Their team is always responsive, takes the time to answer my questions, and makes the entire process easy and stress-free. It’s rare to find a company that provides such reliable customer service year after year. I truly appreciate their dedication to their clients and highly recommend them to anyone looking for an insurance company they can trust"
We responded:
"Thank you, Ana, for your kind words and for being part of our State Farm family for over 15 years. Building lasting relationships with our customers is what makes our work so rewarding. We're grateful for the confidence you've placed in our team over the years, and it's our pleasure to continue helping protect what's most important to you. Thank you for your continued trust and support! "
Profile photo of Jose Garcia

Jose Garcia

July 15, 2026

5  out of  5
rating by Jose Garcia
"Thank you Josefina:
Just to say she did a terrific job, my two cars insurance payment went down to almost half of the amount I was paying in a different company.
She went above and beyond to get me the better deal and she got it..We are very happy..so we decided to put the house insurance with State Farm, excellent choice.
Can’t ask for better customer service..we love Josefina..❤️"
We responded:
"Thank you so much, Jose, for your wonderful review! We truly appreciate your kind words and are thrilled to hear that Josefina was able to help you save significantly on your auto insurance while providing exceptional service. It means a great deal to us that you also trusted our team with your homeowner's insurance. We'll be sure to share your compliments with Josefina. Thank you for choosing our State Farm family! We are grateful for the opportunity to protect what matters most to you and look forward to being here whenever you need us! "
Profile photo of Sareth Silvera

Sareth Silvera

July 15, 2026

5  out of  5
rating by Sareth Silvera
"Desiree Rojas es mi agentes favorita está para mi a toda hora cada vez que la he necesitado. Cuando ella te atiende es como si hablaras con un familiar ella es muy atenta y cordial me la recomendó un amigo hace 3 años y la verdad que seguiré con ella así se cambie de compañía jajaja no es por hablar de otra compañía donde tenías mis carros asegurados pero no me sentía a gusto cada vez que me tocaba una renovación o algún percance. Ella se toma la molestia de explicar cada detalle de la póliza tanto de auto como de vida de verdad que es excelente en su área se nota que maneja muy bien su ámbito de trabajo no te deja con dudas un 10 de 10"
We responded:
"¡Muchísimas gracias por compartir una reseña tan especial! Nos llena de alegría saber que Desiree ha podido brindarte el apoyo, la atención y la confianza que buscas en cada interacción. Nuestro compromiso es hacer que cada cliente se sienta escuchado, bien informado y acompañado en cada paso, ya sea con su seguro de auto o de vida. Nos emociona saber que has confiado en nosotros durante estos tres años y que te sientes como en familia. Comentarios como el tuyo nos motivan a seguir dando lo mejor de nosotros cada día. ¡Gracias por tu recomendación y por permitirnos ser parte de tu tranquilidad! "
Profile photo of Daphne Acle

Daphne Acle

July 15, 2026

5  out of  5
rating by Daphne Acle
"I had a really great experience working with Desiree Rojas! She made getting insurance for my Jeep super easy and stress free from start to finish. She was friendly, easy to talk to, and really knew her stuff. She answered all my questions and made sure I understood everything without making it feel overwhelming.
Desi really goes the extra mile, and you can tell she actually cares about helping people. I would definitely recommend her to anyone looking for someone reliable and easy to work with."
We responded:
"Thank you so much, Daphne, for your wonderful review! We truly appreciate you taking the time to share your experience. We're so happy to hear that Desiree made the process of insuring your Jeep simple, stress-free, and easy to understand. Providing friendly, knowledgeable service and making sure our customers feel confident in their coverage is exactly what we strive for. We'll be sure to share your kind words with Desiree. Thank you for trusting our office with your insurance needs, and we look forward to being here for you whenever you need us! "
Profile photo of Fabrizzia Carvajal

Fabrizzia Carvajal

July 14, 2026

5  out of  5
rating by Fabrizzia Carvajal
"Gracias a la Srita Desire por ser siempre tan amable mima 💋💋💋💋"
We responded:
"¡Muchas gracias, Fabrizzia, por tomarte el tiempo de dejarnos esta reseña! Nos alegra saber que Desiree siempre te ha brindado un servicio amable y atento. Comentarios como el tuyo nos motivan a seguir ofreciendo la mejor atención posible. ¡Gracias por confiar en nosotros! Estamos aquí para ayudarte siempre que lo necesites. "
Profile photo of Tobias Guevara

Tobias Guevara

July 14, 2026

5  out of  5
rating by Tobias Guevara
"Desiré es la mejor agente de seguros que existe! Me ayudó muchísimas veces con mis cotizaciones y con encontrarme siempre el mejor número para mis pólizas. Gracias State Farm y Desiré!!"
We responded:
"¡Muchísimas gracias, Tobias, por tomarte el tiempo de compartir tu experiencia! Nos llena de alegría saber que Desiree ha podido ayudarte en tantas ocasiones y brindarte el servicio que mereces. En nuestra oficina estamos comprometidos a ofrecer la mejor atención y encontrar la cobertura adecuada para cada uno de nuestros clientes. Agradecemos tu confianza y esperamos poder seguir atendiéndote por muchos años más. ¡Gracias por ser parte de nuestra familia de State Farm!"
Profile photo of Joeanna

Joeanna

June 30, 2026

5  out of  5
rating by Joeanna
"Ally was very knowledgeable and attentive with the information with what I need"
We responded:
"Thank you so much, Joeanna, for your 5-star review! We're thrilled to hear that you found a great price and had a positive experience working with Ally. Providing knowledgeable, attentive service and making sure our customers have the information they need is always our goal. We truly appreciate your trust in our office and look forward to being here for all your insurance needs!"
Profile photo of Jlynn Antoinette Mateo

Jlynn Antoinette Mateo

June 24, 2026

5  out of  5
rating by Jlynn Antoinette Mateo
"Ally was really helpful in assisting me."
We responded:
"Thank you for your 5-star review and kind words. Always ready to help!"
Profile photo of NURIA

NURIA

June 22, 2026

5  out of  5
rating by NURIA
"Excellent service, on top of the solutions and following up with me and the process.
I totally recommend to work with this office."
We responded:
"Thank you Nuria, for your kind words and recommendation! We're thrilled to hear that you had a great experience with our team and that our communication and follow-up throughout the process made a difference. Providing personalized service and helping our customers find the right solutions is always our goal. We truly appreciate your trust in our office and look forward to being here for all of your insurance needs in the future!"
Profile photo of Cynthia Morales

Cynthia Morales

June 3, 2026

5  out of  5
rating by Cynthia Morales
"Excelente servicio y atención por parte de la agente Desiree. Nos ayudó a mi y a mi padre a encontrar buenas opciones de poliza tanto en precio como cobertura y nos guió y explicó muy bien durante el proceso!"
We responded:
"Thank you for the amazing review, Cynthia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Carlos Menendez

Carlos Menendez

June 1, 2026

5  out of  5
rating by Carlos Menendez
"Today I had the pleasure of consulting with Alexandra Nicole Perez. The purpose of my call to your agency was to find information on your insurance policy . I have been insured with another company for over seven years. I have to admit I was not decided to switch companies, but Alexandra put me at ease. She was very kind and patient, following and answering all of my questions. Alexandra was clear and accurate on all her answers. Her demeanor made me decide, without hesitation, to switch over to your company. It is hard to find customer service like the one she provided today.
Alexandra, in my opinion, is a great asset to the company.
Thank you for your help."
We responded:
"Thank you so much for your thoughtful review and for trusting our office with your insurance needs! We are delighted to hear that Alexandra was able to make the transition process comfortable and easy for you. Providing clear information, personalized guidance, and exceptional customer service is something our team strives for every day, and we're thrilled that your experience reflected that commitment. Your kind words about Alexandra's patience, professionalism, and attention to detail mean a great deal to us. We will be sure to share your feedback with her. Thank you again for choosing our agency. We appreciate the opportunity to serve you and look forward to being here for all your insurance needs for many years to come!"
Profile photo of Paula Giumarelli-Garcia

Paula Giumarelli-Garcia

June 1, 2026

5  out of  5
rating by Paula Giumarelli-Garcia
"Rick Gonzalez my State Farm agent office has provided many years of excellent service to me and my family. We have our car and homeowners insurance with them. I recommend this agent and his office staff with a excellent services."
We responded:
"Thank you, Paula, for your kind words and for placing your trust in the Rick Gonzalez State Farm team over the years. We are truly grateful for the opportunity to help protect your family with your auto and homeowners' insurance needs. Your review means so much to our office, and we look forward to continuing to provide you with the excellent service you deserve for many years to come. Thank you for being part of our State Farm family!"
Profile photo of beatriz alvarez

beatriz alvarez

May 22, 2026

5  out of  5
rating by beatriz alvarez
"Best customer service. Great price.
Rick & Josefina went on & beyond to accomodate our personal situation.
Very grateful!"
We responded:
"Thank you, Beatriz, for your kind words and for trusting our office with your insurance needs! Our team is thrilled to hear that Rick and Josefina were able to provide excellent customer service and help accommodate your personal situation. Providing great coverage at a great price while making our customers feel supported is always the goal. We truly appreciate your review and look forward to being here whenever you need us!"
Profile photo of Geninne del Oso

Geninne del Oso

May 21, 2026

5  out of  5
rating by Geninne del Oso
"My family and I have been a client for many years. Josefina is always there to help with any concerns or issues we may have. She’s the best!"
We responded:
"Thank you Geninne, for your kind words and for being a loyal part of Rick Gonzalez's State Farm family for so many years! The office truly appreciates your trust and support. Josefina is dedicated to providing the best service possible, and the team is so happy to hear she has been able to assist you and your family throughout the years. Thank you again for taking the time to share your experience! "
Profile photo of Ondina Cisneros

Ondina Cisneros

May 6, 2026

5  out of  5
rating by Ondina Cisneros
"Ally, muchas gracias por su ayuda, y por estar pendiente si todas las dudas fueron aclaradas. Me alegra mucho saber que puedo siempre contar con ustedes."
We responded:
"Muchas gracias, Ondina, por sus amables palabas. Nos alegra saber que Ally pudo ayudarle y asegurarse de que todas sus dudas fueran aclaradas. Para nosotros es muy importante que se sienta apoyada y bien atendida. Siempre puede contar con nuestro equipo. ¡Estamos aquí para usted!"
Profile photo of David Canadas

David Canadas

April 16, 2026

5  out of  5
rating by David Canadas
"Los mejores precios y atención de Miami.

Gracias Ally, Jorge y familia"
We responded:
"¡Muchas gracias, David! De parte de todo el equipo de la oficina, nos alegra muchísimo saber que tuviste una excelente experiencia con nosotros. Agradecemos tu confianza y tus palabras sobre nuestro servicio y precios. Para nosotros es un placer poder ayudarte siempre. ¡Aquí estamos para lo que necesites! "
Profile photo of Jihad Delbani

Jihad Delbani

April 14, 2026

5  out of  5
rating by Jihad Delbani
"Great experience with everyone, Marta, Ally and another gentleman I forgot his name!! Been with them for years because they are quick and professional!"
We responded:
"Hello Jihad! Thank you for your kind words, we really appreciate you! It's been a pleasure having you with us all these years, and we are so glad Marta, Ally, and the team have been able to make things easy and efficient for you. We'll definitely pass along your shoutout (even to our mystery team member🙂). Thank you again for being part of our State Farm family!"
Profile photo of David Delgado

David Delgado

April 8, 2026

5  out of  5
rating by David Delgado
"Special thanks to Josefina, she helped me scheduled a service I needed faster than my own efforts. Shout out to her and her team, for explaining things I needed and questions I needed answers to."
We responded:
"David, thank you so much for your 5-star review! We truly appreciate your kind words. We’re so glad that Josefina was able to assist you quickly and make the process smooth while answering all your questions. We’ll be sure to pass along your shoutout to her and the team. We’re always here if you need anything."
Profile photo of elizabeth cepero

elizabeth cepero

April 7, 2026

5  out of  5
rating by elizabeth cepero
"I have been dealing for a couple of days with your Agent Alexandra Perez. She has been so helpful and helping me with my Elderly moms insurance. I have never experienced a person so helpful before I really appreciated her."
We responded:
"Elizabeth, thank you for your wonderful review! It means so much to our team to hear that Alexandra was able to be there for you and your mom during this process. We understand how important it is to make sure your loved ones are properly taken care of, and we’re grateful for the opportunity to help. We’re always here whenever you need us! "
Profile photo of Anthony Gutierrez

Anthony Gutierrez

April 3, 2026

5  out of  5
rating by Anthony Gutierrez
"Hi Ally, thank you so much you were great, and I really appreciate your attention and for staying late and finishing up my policy"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review, Anthony! We're glad to hear you had a great experience and that Ally was able to assist you, even staying late to make sure everything was taken care of.

Providing excellent service and making the process as smooth as possible is always our goal, and we truly appreciate your trust in us for your insurance needs.

If you ever need anything, don't hesitate to reach out. We're always here to help!"
Profile photo of Oswaldo Tello

Oswaldo Tello

April 1, 2026

5  out of  5
rating by Oswaldo Tello
"Excelente atencion por parte de Norma. Es una persona muy profesional. Mi reclamo fue atendido de manera rapida y diligente. Felicitaciones a STATE FARM por tener empleados como Norma."
We responded:
"Oswaldo, muchas gracias por tu comentario y por sus amables palabras!
Nos alegra saber que recibió un excelente servicio por parte de Norma. En nuestra oficina nos esforzamos cada día por brindar una atención profesional, clara y personalizada a cada uno de nuestros clientes. Agradecemos su confianza y quedamos siempre a su disposición para lo que necesite.
"
Profile photo of Drive Boat Ride

Drive Boat Ride

March 30, 2026

5  out of  5
rating by Drive Boat Ride
"A special thanks to Josefina and her team at Richard M Gonzalez State Farm! She has always gone above and beyond for our family and friends and have bundled countless automotive, home, and other State Farm policies. Definitely give the team a chance to quote your needs for your household and workplace.

Thanks again especially to Josefina!! 5 Star!!!

Allen & Judy"
We responded:
"Thank you so much for your kind words, Allen and Judy! We're truly grateful for the trust you've placed in Josefina and our team at Richard M Gonzalez's State Farm Agency. It's always a pleasure to work with you and your family, and we're so glad we've been able to help with your insurance needs over the years. You're review means a lot, and we look forward to continuing to serve you with the same care and dedication. Thank you again for the five-star review!"
Profile photo of arlene navarro

arlene navarro

March 20, 2026

5  out of  5
rating by arlene navarro
"Great service. Mayra is great."
We responded:
"Thank you so much Arlene for the kind review and for stopping by the office today! We're glad to hear that Marta provided you with great service. We appreciate your trust in our team and are always here to assist with any of your insurance needs. "