State Farm® Insurance Agent Rick Gonzalez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julio Cesar Torres Marrero
March 20, 2025
5
out of
5
rating by Julio Cesar Torres Marrero
"Servicio impecable , personalizado y confiable . Gracias"
We responded:
"Hola Julio, apreciamos la fantástica revisión y nos alegramos de haber podido servirle. Si tiene más necesidades o preguntas, ¡comuníquese con nosotros! Rick"
V C
February 27, 2025
5
out of
5
rating by V C
"Desiree Fojas is the best. Cordial, efficient and kind."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Rick"
Aidita Rodriguez
January 23, 2025
5
out of
5
rating by Aidita Rodriguez
"Gracias Desiree Rojas por ayudarme con mi seguro de auto me ahorré mucho,el mejor servicio y asesoramiento que tuve también obtuve dos por uno con mi póliza de vida y auto 💯% recomendado no dudes en ponerte en contacto con ella"
We responded:
"Aidita we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Aidita apreciamos su negocio y valoramos sus comentarios. Si hay algo más que podamos hacer por usted, ¡háganoslo saber! "
Carvajal Carvajal
January 17, 2025
5
out of
5
rating by Carvajal Carvajal
"Los mejores recomendados 💯%"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
arianna savino
January 17, 2025
5
out of
5
rating by arianna savino
"Excelente servicio , a mi me atendió Desiree excelente trato , tiene paciencia , me ayudó a buscar el mejor precio para mí familia y para mí y me dio mucha más cobertura que lo que tenía en mi antiguo seguro . Pregunten por ella para cotizar"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
Ricardo Pena
January 14, 2025
3
out of
5
rating by Ricardo Pena
"I can not open this"
We responded:
"Thank you for taking the time to leave us a review. Your feedback is important to us as we continually work to improve our services. If there is anything specific that didn’t meet your expectations, please let us know. We are dedicated to providing the best possible insurance experience and would love the opportunity to address any concerns you may have and deliver 5-star service. "
Felix Maldonado
December 23, 2024
5
out of
5
rating by Felix Maldonado
"Excellent service and attention Desiree is very knowledgeable and willing to help."
We responded:
"Thank You for your review, Felix. Happy Holidays!!"
Melissa Griffith
August 19, 2024
5
out of
5
rating by Melissa Griffith
"I never have received such a caring and professional service from any agency before. They truly care about the customer. They really did their best possible job to get me the best price with the best benefits. I would recommend this agency to anyone. Big massive thanks to Marta, Josefina and Jorge."
We responded:
"Thank you for your wonderful review Melissa. Our professional team is always here to help. "
Tilly Anderson
August 14, 2024
5
out of
5
rating by Tilly Anderson
"Rick is a great agent with many years of experience! Call him for all your insurance needs!"
We responded:
"Hi Tilly, Thank you for your great review. "
ROGER DIAZ
June 26, 2024
5
out of
5
rating by ROGER DIAZ
"Excelente atención 100% claridad y transparencia sin pérdida de tiempo 100% recomendada! Desiree Rojas!"
We responded:
"Gracias Roger, estamos encantados de poderle ayudar. Nuestro equipo siempre se esfuerza por brindar excelente atención y servicio al cliente. Rick"
Olman G Coto (Sonic)
April 30, 2024
5
out of
5
rating by Olman G Coto (Sonic)
"Jorge Fonseca, siempre ha sido super atento conmigo, escucha y ayuda asi que me toca decir muchas felicitaciones Jorge Fonseca"
We responded:
"Muchas gracias por su comentario, Olman! Nos enorgullecemos de nuestro servicio al cliente, si hay algo más que podamos hacer, háganoslo saber"
Hector Arauz
April 22, 2024
5
out of
5
rating by Hector Arauz
"They have been amazing helping me with my total loss vehicle. Marta Guillermo Helpled me so much with the process and made everything easier for me. I’ve been with them for seven years and I would never change them for nothing."
We responded:
"Hi Hector, thank you for your great review! We're thrilled to hear that we've been able to provide you with 7 years of excellent service and care, we do what's best for our clients every day! Here's to another seven years!"
Nery García
March 25, 2024
5
out of
5
rating by Nery García
"Very professional"
We responded:
"Hi Nery, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you. Rick"
Robbie Chamoun
February 29, 2024
5
out of
5
rating by Robbie Chamoun
"I’ve been with State Farm for about two years now. I can’t say enough great things about this agency. I’ve dealt with Jorge, Josefina, Marta & Alex quite a few times. They always steer me the right way and provide me the best options for my car & life insurance."
We responded:
"Thank you for the kind review, Robbie! We're happy to be able to give you quality service and we're proud of the expertise our teams delivers. Hoping we can continue to help you for many more years to come!"
Jorge (Bers784)
February 16, 2024
5
out of
5
rating by Jorge (Bers784)
"Me hice el seguro del carro hoy ahí. Me atendió Marta. Excelente atención, me explicó todo sin apuros y me dio un seguro mejor que el que tenía y a menos precio."
We responded:
"Hi Jorge, we're happy to have been able to give you excellent service! We will always strive to make sure our clients are well informed and completely satisfied! "
Alvaro Aguero
February 8, 2024
5
out of
5
rating by Alvaro Aguero
"Magnifica atencion y extremada amabilidad por parte de la agente Desiree Rojas. Me explico con lujo de detalles todo lo relacionado con el seguro. Mi reconocimiento para ella."
We responded:
"Thank you Alvaro! We are very happy to have been able to provide you with service that was clear and easy to understand!"
José Raúl Delgado
February 2, 2024
4
out of
5
rating by José Raúl Delgado
"Buena atención y te cotizan rápido tu póliza, el único inconveniente es que tienes que pagar los 6 meses del seguro no tienen la opción de pagarlo mensual"
We responded:
"Hi Jose, thank you for your kind words our goal is to provide the best service to our customers possible. We understand how challenging the payment limitation is, however upon policy renewal we’d be happy to help you set your policy to monthly payments!"
Moses Esle
December 14, 2023
5
out of
5
rating by Moses Esle
"Sebastian from State Farm couldn't have been better at explaining and helping me make the best choice for my Auto Insurance. I was with another company for three years and was able to nearly HALF my insurance premium by switching to State Farm, all thanks to Sebastian! Thank you so much! Hope to be with you guys for a while!"
Roberto roberto irausquin
November 29, 2023
5
out of
5
rating by Roberto roberto irausquin
"My first experience with state farm has been excellent, with the advice and professionalism of Ms. Desiree R. I obtained the correct auto policy that fits my needs. congratulations"
We responded:
"We're happy to have provided you with a policy that met your needs, Roberto. We pride ourselves on giving our customers the best experience we possibly can!"
Leticia Callava
October 4, 2023
5
out of
5
rating by Leticia Callava
"Fantastic Agency! Professional, knowledgeable, friendly staff. A real winner! I highly recommend it."
We responded:
"Thank you, Leticia we appreciate you giving us the opportunity to help you with your insurance needs! Rick "
Tania Candelaria
September 17, 2023
1
out of
5
rating by Tania Candelaria
"Mi experiencia a sido muy mala estás personas cuando llamas siempre te dicen q están con otro cliente en la línea y no regresan la llamada ,hoy se enteraron de q me cambié de oficina y me an estado llamando"
We responded:
"Lamento escuchar sobre su experiencia, y realmente aprecio sus comentarios. Su tiempo es valioso, y entiendo lo frustrante que puede ser no recibir una respuesta oportuna. Nuestro equipo intentó comunicarse con usted, pero desafortunadamente no pudimos comunicarla por teléfono. Estamos comprometidos a servir a nuestros clientes, y estábamos experimentando un volumen de llamadas telefónicas inesperadamente alto en el momento de su alcance inicial. Por favor, no dude en ponerse en contacto - nuestro equipo está aquí para ayudar y hacer las cosas bien! Rick"
Gustavo Rodriguez
May 9, 2023
5
out of
5
rating by Gustavo Rodriguez
"The Agent Jorge Fonseca has always been available and quickly answered my questions and help to solve any situations that have come up in either my house or vehicle insurance. Good service and prices (considering we are in Miami)"
We responded:
"Thank you Gustavo. We appreciate your business. "
Jaquelin Arce Echarri
March 27, 2023
5
out of
5
rating by Jaquelin Arce Echarri
"Atención de excelencia. Gracias al Señor Jorge Fonseca."
We responded:
"Jaquelin Gracias por confiar en nuestra Agencia y State Farm y darnos la oportunidad de ayudarte con tus necesidades de seguro."
R Y
March 22, 2023
5
out of
5
rating by R Y
"My parents and I have been clients of Rick Gonzalez @ State Farm for years. I bought my first car and I was able to get a significant discount on my policy via Josefina Rocabado's EXCELLENT customer service. She is second-to-none. Unfortunately, 6 months ago I had to renew with a competitor because the renewal rate set by State Farm Corporate was not competitive. Josefina was extremely understanding and she could not have been any nicer. I set a reminder in my calendar to reach out to Josefina for a renewal quote to see if I could go back to being her client. Josefina was -- as always -- excellent with fast service. She was able to get me back into State Farm with a lower rate. I remain extremely grateful for Josefina's excellent customer service skills and highly recommend you reach out to her for a quote."
We responded:
"Thank you Rafael, I'm happy to have you back and be able to offer you the best values for your insurance needs. My team is always ready and happy to help. Rick"
Damian Alberti
January 8, 2022
5
out of
5
rating by Damian Alberti
"Always trust Rick and his team for the best service. Rick's team is truly on your side!"
We responded:
"Thanks Damian we appreciate it!!"