State Farm® Insurance Agent Rick Gonzalez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alvaro Aguero
March 3, 2026
5
out of
5
rating by Alvaro Aguero
"Magnifica atencion y extremada amabilidad por parte de la agente Desiree Rojas. Me explico con lujo de detalles todo lo relacionado con el seguro. Mi reconocimiento para ella."
We responded:
"Thank you Alvaro! We are very happy to have been able to provide you with service that was clear and easy to understand!"
Belkis Garcia
February 27, 2026
5
out of
5
rating by Belkis Garcia
"I had a great experience with Norma Garcia from Rick Gonzalez State Farm Insurance Agency regarding my windshield claim. She was incredibly professional, knowledgeable, and made a stressful situation easy to handle. She took care of the insurance paperwork and guided me through every step. Highly recommend!" Thank you Norma for making this stressful situation less difficult."
We responded:
"Thank you, Belkis, for your wonderful review and for trusting our agency with your windshield claim! We're so glad to hear that Norma was able to make the process smooth and stress-free for you. That is exactly the level of service we strive to provide every day. We appreciate you taking the time to leave a review and remember we are always here for you whenever you need us!"
Oswaldo Tello
February 24, 2026
5
out of
5
rating by Oswaldo Tello
"Excelente atencion por parte de Norma."
We responded:
"Oswaldo, muchas gracias por tu comentario y por sus amables palabras! Nos alegra saber que recibió un excelente servicio por parte de Norma. En nuestra oficina nos esforzamos cada día por brindar una atención profesional, clara y personalizada a cada uno de nuestros clientes. Agradecemos su confianza y quedamos siempre a su disposición para lo que necesite. "
Catalin Martin
February 23, 2026
5
out of
5
rating by Catalin Martin
"An amazing experience! I was shopping around to see othe companies rates and had tried State Farm in the past. However at the times the rates were much higher than the competitors. I was pleasantly surprised to get a rate that was much, much better than any of the competitors! Switch to it not expecting anything than just paying my bill and have coverage. We'll I was wrong! The communication nad the personalized follow ip from the agents office was amazing and created a whole new experience and expectations going forward when it comes to vehicle insurance! Quick to answer with issues and timely follow up when it comes to forms or questions it has made my transition easy and painless. Having an agent is like having someone in your corner whenever you need answers. This office is definitely a place to check out if you're in the market for a better rate and a better car insurance experience!"
We responded:
"Catalin, thank you so much for your kind words and for giving our office another opportunity to earn your business. We're so glad we could provide a competitive rate and a smooth experience. We truly appreciate your review and are always here if you need anything! "
Sandra Perez
February 17, 2026
5
out of
5
rating by Sandra Perez
"I had Geico for over 30 years. I thought I’d give it a try and called for a quote, Alexandra Perez worked magic. I highly recommend State Farm and most especially Alexandra. Her professionalism spoke volumes and making sure we were covered with the same if not better policy than Geico! Thank You Alexandra!"
We responded:
"Sandra, thank you so much for your kind words and for giving our office the opportunity to earn your business after more than 30 years with your previous company. We truly appreciate your trust. We’re so glad to hear that Alexandra was able to provide professional service and ensure you had the same — if not better — coverage. That is always the goal of our team. Welcome to the State Farm family, and thank you again for your review!"
Margery Gutierrez
January 22, 2026
5
out of
5
rating by Margery Gutierrez
"Alex was amazing at getting a new quote on my car insurance. She made it simple and easy. It was a great experience definitely recommend!"
We responded:
"Margery, thank you so much for the great review! If there are any other services you need, please let us know. Looking forward to speaking with you soon."
Austin Arrieta
January 20, 2026
5
out of
5
rating by Austin Arrieta
"The only thing better than the savings was the customer service!! My agent, Alexandra, made the entire process smooth and seamless. Could not have asked for neither a better agent nor an insurance company."
We responded:
"Austin, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon."
sophie perez
January 16, 2026
5
out of
5
rating by sophie perez
"Alexandra provided outstanding service! I switched to State Farm about a month ago, and recently had a situation with my vehicle that required a tow. Even though the office was about to close, Alexandra treated my situation with urgency and made sure I was taken care of. The level of customer service was truly exceptional and gave me peace of mind during a stressful moment. I’m very glad I chose State Farm and highly recommend Alexandra!"
We responded:
"We always enjoy hearing what our customers have to say, Sophie! We greatly appreciate your loyalty to us and thank you for sharing your experience with us!"
Alex Arrieta
January 6, 2026
5
out of
5
rating by Alex Arrieta
"Excellent Customer Service & Big Savings! I called this location for a quote and was helped by a young lady named Alexandra. She was kind and left no doubt that State Farm was my best option. She was able to save me almost $60 a month and I enrolled on the spot. Thank you!"
We responded:
"Thank you Alex for your 5 star review and wonderful feedback. Our agents are always ready to help. "
diego silva
December 22, 2025
5
out of
5
rating by diego silva
"Excelente atención! La mejor"
We responded:
"Diego, Mil gracias! Por su comentario tan bonito! Nos alegra muchisimo saber que tuvo una buena experiencia. Estamos siempre a su disposicion para lo que necesite."
AMADA NUNEZ GARCIA
November 21, 2025
5
out of
5
rating by AMADA NUNEZ GARCIA
"Me sienta muy sastifecha con que la atención que recibí hoy de la señorita Josefina ella fue muy amable conmigo muy paciente y respondió tía todas mis dudas, muchas felicidades para ella por ser atenta y amable"
We responded:
"Amanda, nos sentimos honrados por sus comentarios positivos. ¡Esperamos seguir brindándole un excelente servicio! Si hay algo más en lo que podamos ayudarle con sus necesidades de seguro, ¡hágamelo saber! "
Zarelly Margarita Pernía Pérez
October 31, 2025
5
out of
5
rating by Zarelly Margarita Pernía Pérez
"Desiree nos atendió con profesionalismo, conocimiento y atendió nuestros requerimientos, ubicó fácilmente la opción de seguro que queríamos. Muchas gracias"
We responded:
"Thank you Zarelly for your wonderful 5-star review. We are delighted to hear that you’re satisfied with our professionalism and are happy with the attention you received. Our team is always ready to help. "
Ana gonzalez
May 7, 2025
5
out of
5
rating by Ana gonzalez
"Muy amable y gentil Desiree Rojas,buen trato,excelente agente,muchas gracias"
We responded:
"Ana thank you so much for sharing your experience with us! "
jose gomez cereijo
April 10, 2025
5
out of
5
rating by jose gomez cereijo
"Excelente servicio, seriedad comprensión y rapidez. Muy recomendado"
We responded:
"Jose, ¡le agradecemos que se tome el tiempo para informarnos sobre su experiencia! Si hay algo más en lo que podamos ayudar, dejenos saber. Rick"
Corrado Mion
March 21, 2025
5
out of
5
rating by Corrado Mion
"Awesome service and a lot of patience from Marta."
We responded:
"Mr. Mion, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Rick"
Julio Cesar Torres Marrero
March 20, 2025
5
out of
5
rating by Julio Cesar Torres Marrero
"Servicio impecable , personalizado y confiable . Gracias"
We responded:
"Hola Julio, apreciamos la fantástica revisión y nos alegramos de haber podido servirle. Si tiene más necesidades o preguntas, ¡comuníquese con nosotros! Rick"
V C
February 27, 2025
5
out of
5
rating by V C
"Desiree Fojas is the best. Cordial, efficient and kind."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Rick"
Aidita Rodriguez
January 23, 2025
5
out of
5
rating by Aidita Rodriguez
"Gracias Desiree Rojas por ayudarme con mi seguro de auto me ahorré mucho,el mejor servicio y asesoramiento que tuve también obtuve dos por uno con mi póliza de vida y auto 💯% recomendado no dudes en ponerte en contacto con ella"
We responded:
"Aidita we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Aidita apreciamos su negocio y valoramos sus comentarios. Si hay algo más que podamos hacer por usted, ¡háganoslo saber! "
Carvajal Carvajal
January 17, 2025
5
out of
5
rating by Carvajal Carvajal
"Los mejores recomendados 💯%"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
arianna savino
January 17, 2025
5
out of
5
rating by arianna savino
"Excelente servicio , a mi me atendió Desiree excelente trato , tiene paciencia , me ayudó a buscar el mejor precio para mí familia y para mí y me dio mucha más cobertura que lo que tenía en mi antiguo seguro . Pregunten por ella para cotizar"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
Felix Maldonado
December 23, 2024
5
out of
5
rating by Felix Maldonado
"Excellent service and attention Desiree is very knowledgeable and willing to help."
We responded:
"Thank You for your review, Felix. Happy Holidays!!"
Melissa Griffith
August 19, 2024
5
out of
5
rating by Melissa Griffith
"I never have received such a caring and professional service from any agency before. They truly care about the customer. They really did their best possible job to get me the best price with the best benefits. I would recommend this agency to anyone. Big massive thanks to Marta, Josefina and Jorge."
We responded:
"Thank you for your wonderful review Melissa. Our professional team is always here to help. "
Olman G Coto (Sonic)
April 30, 2024
5
out of
5
rating by Olman G Coto (Sonic)
"Jorge Fonseca, siempre ha sido super atento conmigo, escucha y ayuda asi que me toca decir muchas felicitaciones Jorge Fonseca"
We responded:
"Muchas gracias por su comentario, Olman! Nos enorgullecemos de nuestro servicio al cliente, si hay algo más que podamos hacer, háganoslo saber"
Hector Arauz
April 22, 2024
5
out of
5
rating by Hector Arauz
"They have been amazing helping me with my total loss vehicle. Marta Guillermo Helpled me so much with the process and made everything easier for me. I’ve been with them for seven years and I would never change them for nothing."
We responded:
"Hi Hector, thank you for your great review! We're thrilled to hear that we've been able to provide you with 7 years of excellent service and care, we do what's best for our clients every day! Here's to another seven years!"
Nery García
March 25, 2024
5
out of
5
rating by Nery García
"Very professional"
We responded:
"Hi Nery, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you. Rick"